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Policies

Returns Policy

Jack Archer facilitates the returns of items under specific conditions. Returns are allowed, provided the item is in the same condition as received, unused/unwashed, with tags, and in its original packaging. However, certain items are excluded from r

Exchanges and Store Credit Policy

Exchanges and store credits are allowed under certain conditions. To qualify, the item must be in the same condition as received—unused, unwashed, with tags, and in its original packaging. Items that do not qualify for exchanges or store credits incl

Cancellations and Order Modifications Policy

Order cancellations and or modifications must be submitted in writing within 1 hour of order placement. After that time has elapsed, you may be eligible for a refund, exchange, or store credit. Please refer to those policies for more details. Our can

Incomplete Orders / Missing Items Policy

Our Incomplete Orders/Missing Items Policy is designed to address and rectify orders that arrive with missing items or components. If such a situation occurs, Jack Archer will process a replacement for the affected items. The Incomplete or Missing It

Shipping Policy

Free Shipping:We offer free shipping for orders within the US that are $99 and above. If a discount or promo code is used on an order, the order must remain above the minimum to qualify for free shipping. Eligible Destinations:. Jack Archer provides

Chargebacks Policy

At Jack Archer, we strive to provide excellent customer service and resolve any issues that may arise. This policy outlines our guidelines and procedures regarding chargebacks initiated by customers. By making a purchase, you acknowledge and agree to

Onward VIP Protection+

Jack Archer has partnered with Onward to provide our customers with carbon neutral shipping protection, CashBack and a 90 day satisfaction guarantee on your purchase. When you add Onward to your order, you’ll be protected against lost, stolen or dama

Discounts Policy

At Jack Archer, we believe in providing exceptional value to our valued customers. To enhance your shopping experience and reward your loyalty, we offer the following discount policy:. Promotional Discounts:. We frequently run promotional campaigns a